Dear Joam,
Thank you for contacting JetBlue Airways regarding one of our new ads. We are sorry to hear that you
found the "JetBlue and you sitting in a tree" ad to be very offensive and we would like to take the
opportunity to address your concerns.
We certainly didn't intend to cause offense and we offer our sincere apology for the uncomfortable
situation this led to for you and your family. We will be sure to pass along your concerns to our
marketing department for review.
Joam, we appreciate you taking the time to voice your concerns with us. We wish you and your family
the very best and hope to have the opportunity to serve you onboard a future JetBlue flight.
Sincerely,
Jenny
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