Dear Mr. Jeremy,
RE: Case Number 1859560
Thank you for your feedback regarding our recent ad campaign. On behalf
of Delta Air Lines, I appreciate the opportunity to respond to your
correspondence.
I am truly sorry for your disappointment with our ad campaign "sleep is
not a perk". Customer observations provide us with a valuable
opportunity to improve our image, and we thank you for taking the time
to write. Be assured I will be sharing your comments and suggestion
with our Corporate Communications leadership team for their internal
review.
Mr. Jeremy, I want to thank you again, for writing. As a valued
customer, your business is important to us and Delta will always
consider it a privilege to serve your travel needs.
Sincerely,
Romaldo M.
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